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Word of Mouth Referrals: 

A Strategic Guide for Private Dental Practices

In the landscape of private dental practices, word-of-mouth referrals serve as vital assets for sustaining and expanding the business. Although traditional advertising approaches remain relevant, the impact of a personal endorsement from a content patient surpasses all. In our digitally-driven era, where online reviews and social media wield significant sway over consumer choices, fostering favorable word-of-mouth referrals holds heightened significance.

While paid social media ads can reach a wider audience, they may not always yield the same level of trust and credibility as word-of-mouth referrals. According to research conducted by the American Dental Association, word-of-mouth referrals have been shown to lead to higher lead conversion rates compared to paid advertising. This data indicates that patients referred by friends or family members are more likely to schedule appointments and follow through with treatment recommendations, resulting in a higher return on investment for the dentist.

So, how can private dental practices effectively increase word of mouth referrals?

Let’s explore some strategies:

  1. Incentivize Referrals: To encourage your patients to refer new patients to your dental practice, you can implement a referral program that rewards both the existing patient and the new patient they refer. Offer incentives such as discounts on future treatments, free dental hygiene products, or gift cards. By doing so, you not only motivate your current patients to refer others, but also show appreciation for their loyalty.
  1. Deliver Outstanding Patient Care: The cornerstone of generating word of mouth referrals is providing exceptional patient care. Patients who feel valued, respected, and well-cared-for are more likely to recommend your practice to friends and family. Make sure every interaction, from the initial phone call to post-treatment follow-ups, is characterized by professionalism, empathy, and expertise.
  1. Create Memorable Experiences: Going above and beyond to create memorable experiences can leave a lasting impression on your patients. Consider small gestures like sending personalized birthday cards, offering complimentary refreshments in the waiting area, or providing comfort items during treatments. These thoughtful touches can make your practice stand out in the minds of patients and encourage them to share their positive experiences with others.
  1. Encourage Feedback and Reviews: Actively encourage your satisfied patients to leave reviews and provide feedback about their experiences. Make it easy for them by sending follow-up emails with links to review platforms or setting up review kiosks in your office. Positive online reviews not only attract new patients but also reinforce the credibility of your practice.
  1. Educate and Engage: Empower your patients by educating them about oral health and the services your practice offers. Host informative seminars, create engaging content for your website and social media channels, and provide resources like brochures or newsletters. When patients feel knowledgeable and informed, they are more likely to confidently recommend your practice to others.
  1. Build Strong Relationships: Take the time to build strong, personal relationships with your patients. Remember their names, inquire about their families, and follow up on previous conversations. Building rapport fosters trust and loyalty, making patients more inclined to refer their loved ones to your practice.
  1. Network within the Community: Get involved in community events, sponsor local sports teams or charity initiatives, and participate in health fairs or wellness expos. By actively engaging with the community, you can increase your practice’s visibility and establish your reputation as a trusted dental provider.
  1. Provide Exceptional Service at Every Touchpoint: From the moment a potential patient interacts with your practice, whether it’s through your website, a phone call, or an in-person visit, strive to provide exceptional service. Friendly and knowledgeable staff, a clean and inviting environment, and streamlined processes all contribute to a positive patient experience that is worth sharing.

In conclusion, word of mouth referrals can significantly impact the success and growth of a private dental practice. By prioritizing patient care, creating memorable experiences, encouraging feedback, incentivizing referrals, educating patients, building relationships, networking within the community, and providing exceptional service, dental practices can cultivate a loyal patient base who enthusiastically recommend their services to others. In today’s competitive landscape, harnessing the power of word of mouth referrals is essential for long-term success and sustainability.

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5 Reasons Why Odonto Aligners Are Revolutionizing Orthodontic Treatment

Orthodontic treatment has come a long way since the days of bulky metal braces. With the advent of innovative technologies like Odonto Aligners, straightening teeth has become more comfortable, convenient, and discreet than ever before. In this blog post, we’ll explore five key reasons why Odonto Aligners are revolutionizing orthodontic treatment and why they’re increasingly becoming the preferred choice for individuals seeking a straighter smile.

Enhanced Comfort:

  • Traditional braces are notorious for causing discomfort, with metal brackets and wires often irritating the inside of the mouth. In contrast, Odonto Aligners are made from smooth, comfortable plastic that fits snugly over the teeth. Their custom-made design ensures a perfect fit, minimising any potential discomfort or irritation. Wearers can go about their daily activities without the inconvenience of bulky metal components poking or rubbing against their cheeks and gums.

Virtually Invisible:

  • One of the most significant advantages of Odonto Aligners is their near-invisibility. Unlike traditional braces, which are highly noticeable, Odonto Aligners are transparent and discreet. This feature makes them particularly popular among adults and professionals who may feel self-conscious about wearing braces. With Odonto Aligners, individuals can straighten their teeth without drawing attention to their orthodontic treatment, allowing them to smile confidently throughout the process.

Removable Convenience:

  • Unlike traditional braces, which are permanently fixed to the teeth for the duration of treatment, Odonto Aligners are removable. This means that wearers can easily take them out when eating, drinking, brushing, and flossing. The ability to remove the aligners at any time makes maintaining oral hygiene significantly easier and more effective. Additionally, wearers can enjoy their favourite foods without restrictions, as there are no dietary limitations associated with Odonto Aligners.

Customised Treatment Plan:

  • Each individual’s orthodontic needs are unique, which is why customization is key to successful treatment. Odonto Aligners are custom-made to fit the specific contours of each wearer’s teeth, ensuring optimal comfort and effectiveness. Before treatment begins, a comprehensive assessment is conducted to create a personalised treatment plan tailored to the individual’s dental goals and requirements. This level of customization allows for precise tooth movement, resulting in faster and more predictable results.

Advanced Technology:

  • Odonto Aligners harness the power of advanced technology to achieve superior results. Using computer-aided design and 3D printing technology, each set of aligners is precisely crafted to gradually move the teeth into their desired positions. The treatment process is carefully monitored by dental professionals, who can make adjustments as needed to ensure optimal progress. Additionally, virtual simulations allow wearers to preview their final results before treatment even begins, providing them with a clear vision of the outcome.

Odonto Aligners are revolutionising orthodontic treatment by offering enhanced comfort, discretion, convenience, customization, and advanced technology. With their innovative design and impressive benefits, Odonto Aligners are empowering individuals of all ages to achieve the smiles they’ve always dreamed of, without the hassle or inconvenience of traditional braces.

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Want a safe and secure mobile wallet payment solution?

Check out PAY32

Shopping has never been this easy.

High-quality products? Check.

Hassle-free delivery? Check.

Affordable prices? Check.

Easy payment options? Check. check. check!

Lumiere32 has your best interest in mind. We recognize the need for better, faster, and more flexible payment options for a busy clinician like you. If you haven’t yet, it’s high time that you switch to Pay32, one of the many highlights in Lumiere32’s digital arsenal. You can only expect quick and flawless transactions for every purchase with this option.

Pay32 is Lumiere32’s enterprising e-wallet that allows you to pay for your online purchases hassle-free. The good news is you can top up anytime and anywhere.

With Pay32, you not only get to enjoy cashless purchases. You also can receive special, low-price offers daily. Up to 20% off on selected items.

There are also instant cashback options straight to your wallet. Up to $800!

Topping up your wallet is a breeze. Just log in to your Lumiere32 account. Select from the available list of top-up options. There’s a wide range to choose from. The more you choose, the bigger the cashback!

What are you waiting for?! It’s the shopping experience of a lifetime.

The convenience of online transactions is the most compelling reason to go digital. So, why don’t you simplify your payments with Pay32?

Visit and experience the ease and comfort of Pay32.

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Lumiere32 now in US

Nowadays, we live in a perfectly different paradigm, not only because of the pandemic but due to the rapid changes in the world we live in. For this reason, a more holistic approach to nurturing everyone’s health and wellness is equally important.

Lumiere32.US believes that success always starts with a healthy body, making it more possible to achieve our goals and enjoy economic growth. Prioritizing health and wellness and serving countless clients globally is the heart of our open marketplace platform.

We are committed to connecting healthcare establishments, medical professionals, and wholesalers with manufacturers worldwide. Indeed, we vowed to supply and deliver high-quality, accessible, and budget-friendly medical and dental essentials, promote well-being and save lives.

You can refer to our company as your one-stop and go-to site where you can easily find your healthcare needs. We understand that wherever they are in the world, everyone should have instant access to medical and dental supplies to provide them with the healing and wellness they need.

Most of us have experienced how difficult and strenuous it could be not to have instant and complete access to medical and dental essentials when you need them the most. Hence, we do not wish anyone to suffer the same plight, so our dedicated team desires to put this dilemma to its end.

No one should be deprived of healthcare assistance, especially in trying times; this inspired us to make it easier for businesses to purchase medical and dental devices to serve their patients better. We also work with healthcare professionals globally to help them run their practice more efficiently, ensuring equitable access for patients.

Rest assured that Lumiere32.US adheres to strict instructions, complies with the best practices, and delivers premium healthcare essentials timely and efficiently. Please keep in touch with us to discuss your medical and dental concerns. Together, let’s promote health and wellness for everyone!

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We assure our support in this situation of pandemic. We are dedicated in supplying and delivering high-quality medical and dental products across Malaysia.

The increase in COVID19 cases in Malaysia is rampant, we are doing our best to help the hospitals, clinics, healthcare professionals, and the public to have easy access to healthcare essentials. With us, customers can order highly sought-after supplies manufactured by top brands without breaking the bank.

We consolidate and ship our products in a single package to ensure that we offer you more convenience. Such a process ensures smooth sailing inventory procurement tasks; as a result, clinic staff and hospitals can concentrate more on ensuring excellent service to every patient. 

Providing people with the high quality medical supplies can significantly help control the spread of the virus.

We know how challenging it is to be deprived of healthcare essentials and equipment when you need it the most. We believe that everyone deserves to have reliable supplies, especially in this pandemic situation, so we bring to you all your essentials at your doorstep  

Whatever your healthcare needs are, we’ve got you covered. As our way of showing our sincerity to help, we offer special deals and promos so that our valued customers can enjoy exclusive money-saving offers.

Our extensive ranges of top-quality medical and dental supplies are affordable, and our customers can quickly avail of them by visiting our website:  

Should you wish to learn more about our offers regarding the best rates on top brands, plus our RTK kits offers, please check them out at: here

Lastly, rest assured that our expertise and vast experience in supplying and delivering medical and dental supplies can help you transcend the threat of these trying times.

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Are you looking for affordable medical and dental essentials, equipment, and supplies?
You don’t have to further your search because we’ve got you covered!

Before 2021 ends, we at Lumiere32 wish to give back to our most valued clients by giving away exciting and fantastic SPECIAL PROMOS and DEALS that will allow them to enjoy our extensive range of medical and dental products even more!

For healthcare professionals who have devoted their time and effort catering to the healthcare needs of their patients, we’d like you to check out our staycation vouchers that started from October 1 and will continue until December 31, 2021. We believe that medical front liners deserve to unwind and breathe some fresh air, away from the chaos and noise of hospitals and clinics.

Our staycation vouchers are intended to help you spend more time with your loved ones and have a break from the toxicity of the present pandemic crisis. We want to provide you with a relaxing and recharging staycation experience as our way of thanking you for your commitment and hard work to serve in this challenging time.

Meanwhile, you may also avail of our special promo and discount offers for different products. Please refer to: Lumiere32 Promotions to avail our Buy 2 Get 1 Free, Buy 1 Get 1 Free, and different discount offers for bulk orders.

Likewise, you can take advantage of our heavy discount (more than 50%) on various medical and dental essentials, equipment, and other supplies! We also encourage clinics and medical professionals out there to try our GROUP BUY PROMOS. If you buy together, you can save more on your regular dental and medical supplies.

Lumiere32 assures you that we are your reliable companion in providing fast, accurate, and outstanding medical outcomes for your patients. We are dedicated to connecting manufacturers, distributors, dental and medical professionals across the region. Indeed, you can rest assured that we’ll provide you with cost-effective prices and quick online transactions. 

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Read What Others Have To Say About Us!

In this day and age, it’s crucial that your medical practice is fully equipped with supplies that meet optimum industry standards. Any medical facility is sure to thrive if it can provide state-of-the-art equipment from a company that is committed to excellence.

For the past five years, Lumiere32 has been providing top-of-the-line dental & medical products to healthcare practitioners. We started in Singapore in 2016, and since then, our scope has expanded, bringing our superior products and services to a broader audience.

We are confident to say that Lumiere32 bridges the distribution gap between dealers and clinicians in Malaysia. Our sophisticated but friendly online platform serves as a single touchpoint for healthcare professionals, manufacturers, and dealers.

We have been the trusted online platform for top brands like Kavo Kerr, 3M, BBraun, and a host of other industry greats. Your satisfaction, security, and success are all essential to us. We make it a point that each transaction is smooth and seamless.

Interested to hear what people say about Lumiere32?

  • An article from states that Lumiere32’s had a successful run in 2020, experiencing a 9x increase in top-line sales for that year. This information shows that Lumiere32 is the go-to source for health essentials, especially during the wake of the COVID-19 pandemic.
  • Mashable SEA includes Lumiere32 in their list of Singaporean companies that have played an instrumental role during the pandemic. According to the article, Lumiere32 has “provided medical equipment to 750 clinics, 15 hospitals, and 100 corporate firms.”
  • Dubbing Lumiere32 as Singapore’s top B2B medical equipment marketplace, the article further states that Lumiere32 has played a vital role in keeping Lion City people safe from COVID-19. It does not get any better than this.
  • One customer feedback points out that Lumiere32’s delivery is fast and hassle-free. Not only that. There are options for alternative products with prices listed for comparison, making the purchase decision and eventual transaction smooth sailing.

Lumiere32 is your clear choice when purchasing medical and dental supplies, and we are more than happy to serve all your health essentials through a secure and convenient method. You will be pleased to know that we only use best-of-breed IT infrastructure, ensuring convenience, low rates, and complete client satisfaction.

So, if you want more accessible and equitable supplies, you know where to go!

Lumiere32 is the place to go!

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Sell on Lumiere32

At Lumiere32, we make it easy to sell medical supplies to manufacturers and medical professionals everywhere. Selling on Lumiere32 is an easy-to-use solution to help you expand your business to new markets and gain visibility for your brand. Our team of professionals makes it easy for you to connect your products with individuals that purchase medical and dental supplies. Our services can help your brand gain sales and exposure while receiving support from a credible online presence in the dental and medical supplies marketplace.

Our network of medical professionals are actively seeking new products every month. That’s why our goal is to establish a chain that fosters a relationship between manufacturers, medical professionals, and their suppliers. We work to make building these connections a seamless and easy process for everyone.

Some of the benefits of selling on Lumiere32 include:

Data and market insights for greater sales

With data and market insights, our team can scale your online presence and bring your business to new levels through data-driven digital marketing campaigns that are uniquely designed for your benefit. Our team of marketers are here to help you build and support your business online by solidifying a relationship with our buyers and helping you succeed.

Accessibility and exposure for your brand

Previous brands have been able to scale their business at incredible rates. Our marketplace can provide your business with the exposure and accessibility needed to do the same thing. With free listings and our digital marketing efforts, we can help you gain the exposure needed to help build your brand’s online presence and create a credible relationship with buyers.

Warehouse and logistical capabilities

We can provide you with the support needed to move products and drive sales by eliminating warehouse and logistical issues. Our team can work with you to find an approach that works for our buyers and your product. Our capabilities and skills can make it easier for you to drive business and scale your brand even faster.

Through selling on Lumiere32, companies have been able to bring their business to new heights and gain the brand recognition needed to grow long-lasting relationships between medical professionals, manufacturers, and suppliers.

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Pay32 Clinic Powered by AI

Industry watchers asserted that the current pandemic crisis could wholly change the clinical and dental practice sector. Not to mention, it could also change its role in healthcare systems globally. The bottom line is to maintain the momentum established during the pandemic.

At present, Malaysia is pushing on its medical and dental healthcare industry and we are seeing a greater demand for dental supplies that are not readily available due to supply chain disruption. To avoid the out – of stock situation, Malaysian Dental Clinics hence might lead to over-stocking of the dental supplies & materials.

Just like in other parts of the world, the future of healthcare in Malaysia is rapidly going digital. In Malaysia, according to Google & Temasek market study 2020-21, there has been 5X growth in the search trend for ‘online selling-related queries’. Lockdowns have primarily driven the significant increase observed.

It’s expected that people will continuously utilize digital clinics as a complementary component of their dental and medical care. Due to this growing need, Lumiere32 is now bringing that gap and has introduced its’ platform in Malaysia, wherein local dental and medical device suppliers can sell directly to more than 7000 healthcare professionals.

Dental professionals can procure high-quality dental supplies directly from multiple dealers, offering a wide range of products & discounts and getting those supplies delivered in 3-5 days.

With a secure online platform, a vast array of products, and a passionate team of staff, Lumiere32 has already become Singapore’s #1 dental supplies marketplace and now envisioning to provide a similar experience, high-quality products, and services to the Malaysian Dental fraternity. 

With a strong presence in Singapore market, when asked how are they going to create the same impact in Malaysia Market here is what Lumiere32 spokesperson said “In Q22021, we launched Lumiere32 in Malaysia, which is helping in connecting suppliers & healthcare professionals digitally but we realize how difficult it is to ‘manage inventory’ for all health care professionals and to solve this problem, Lumiere32 came up with one solution named as Pay32 Clinic, a cloud-based software that makes inventory data and vendor payments processing a not so time-consuming and complicated task to manage.

According to Lumiere32 Singapore Dental study, more than 75% of Clinics have been spending 6 Hours & more to manage & order Supplies in a week and 90% of Private Clinic Owners still writing more than 30 Cheques in a month to settle Vendor Payments.

So the question is how Pay32 Clinic can help you?

●         You can get digitized inventory data and vendor payments.

●         Straightforward tracking of product expiration dates

●         Optimize the inventory and control the bottom line seamlessly

●         Clinicians get to track vendor payments and acquire clear records.

And there is lot more to this.

Pay32 clinic is already helping a lot of clinics to go digital & they are also planning to launch Pay32 clinic in Malaysia by Q42021. Isn’t this an exciting news for all the Malaysian healthcare professionals? We are sure Pay32 Clinic is going to solve a lot of problems which clinics struggle to manage manually.

You can learn more about Pay32 Clinic here. If you wish to see a demo version of the software you can schedule a demo here.

Digitalize your clinical practice with 6 months Free Trial with PAY32 clinic and onboard with New Normal. (Note – Pay32 clinic is currently available in Singapore market only).

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How “Buy Now, Pay Later” is Transforming the Healthcare Industry

Buy Now, Pay Later is a fast way to acquire anything thing from the market at your convenience. You purchase without necessarily paying upfront but instead settle the payment in installments over a given period.

Healthcare facilities may often find themselves with limited equipment or otherwise insufficient medical equipment to effectively save lives. There are multiple cases where medical facilities have to deal with this problem. So, how do they handle it? 

In such situations, Buy Now, Pay Later comes in handy. While it may seem too good to be true, Buy Now, Pay Later is just a mode of payment as any other, and there is no catch provided you make your payments on time.

How Does Buy Now, Pay Later Work?

There are various approaches to a practical Buy Now, Pay After agreement/understanding between two parties. The terms may vary, but the deployment procedure remains the same. When transacting under Buy Now, Pay Later conditions, goods get delivered first, then payment follows periodically or at once after a given period.

Advantages of The Buy Now, Pay Later

Buy Now, Pay Later (BNPLs) has proven to be a better alternative to other payment solutions from various perspectives. For starters, unlike most common loans, which accumulate interest rates of up to 25% and above, with Buy Now, Pay Later, there are zero interest rates accrued on given amounts.

Additionally, most Buy Now, Pay Later options to require no credit cards from clients. This payment method reduces your anxiety about paying upfront. As long as you can pay for the remaining without defaulting, you should not worry about extra costs such as late fees.

Why Choose Lumiere32 For Your Go-To Buy Now, Pay After Solutions

Lumier32 is Singapore’s number one E-Wallet for Clinics and Medical Facilities, best known for its flexibility, ease of use, convenience, high-security standards, and favorable credit allowances of up to $50,000 worth.

Lumiere32 also offers the Pay32 E-wallet, which allows Dental and or Medical clinics to get small medical equipment and other essentials such as consumables without upfront, but instead, get a 90-day repayment grace period. Furthermore, no documents are required to apply, and the turnaround is, more or less, 24 hours. 
You can get Up to 90 Days of Payment Terms with Lumiere32’s Buy Now, Pay Later facility.

What Clinics Say About Lumiere32

Here is what a few doctors have to say about their experience with Lumiere32:

“Lumiere32 responses toward our incessant requests for quotations and products had always been marvelous. They have provided several recommendations that have served us even better than the products we were previously using,” said one Dr. Andrew who practices at a dental care facility.

Online shopping makes it easier for us to purchase our products. All the best to Lumiere32,” Commented Ms. Alni, charged with purchasing on behalf of her organization.

Generally, Lumiere32 is an efficient partner for your supply needs at any given time. Enjoy the best dental and medical equipment at cost-effective prices.

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Best Deals in Singapore

Some of the best values – especially for those in the medical and dental professions can be found online.

Whether it’s masks, gloves, or artificial teeth, professionals in these fields can find all they need and more as well as exclusive discounts offered by B2B medical supply marketplace, the Singapore-based

The colorful and secure website offering 20,000-plus products, and more than 250 brands from 50-plus dental and medical suppliers, was founded in 2016. Its mission then as well as now is to offer the “best-in-class dental products, at cost-effective prices through superior customer service.”

Since its inception, the company has grown substantially and has been able to expand its product line to include a wide range of medical products.

“Our breakthrough service leverages best-of-breed IT infrastructure to guarantee convenience, great prices, and complete satisfaction to our customers,” the site promises.

And its numerous exclusive offers – as well as standard PPE and other everyday supplies – are always available such as these current items:

Alcohol Wipes

Assure alcohol disinfectant wet wipes, quantity of 100 are 20cm X 20cm and come individually wrapped and bagged. They are saturated with 70% Isopropyl alcohol and are suitable for all healthcare professionals to disinfect hospital equipment and surfaces. Each wipe has effective bactericidal action and kills 99.99% of germs.

Hand Sanitizer

A great item to stock up on is Konix Hand Disinfectant Gel, 70% Ethyl alcohol, now 46 percent off. Each 500mlX1 bottle is ($7.90each) and provides prevention from infection and a wide range of microorganisms. It’s a one-step waterless procedure requiring no rinsing, saving time and costs associated with using paper towels and water.

Contac Thermometer

If you need a non-contact thermometer the Contec non-contact forehead thermometer TP500 is currently 26 percent off ($89).


Lumiere32 also has a 10-pack of disposable isolation latex-free gowns now for 14 percent off. Features include Velcro neck, and waist, and back tie-on.

Dental Needs

For dental needs, there is a variety of exclusive offers currently on the site you might want to check out from electric toothbrushes to acrylic artificial teeth.

Electric Toothbrushes

Get 10 percent of all Philips Sonicare electric toothbrushes, one of the best brush brands on the market for the brightest and healthiest smile.

Acrylic Artificial Teeth

Vivodent/Ivoclar acrylic artificial teeth – upper, lower, or anterior, are 30 percent off.

Ultrasonic Cleaner

Zogear’s s Digital Ultrasonic Cleaner #CD4820  is suitable for long stomatologic tools and tubes. The strengthened radiator for the achievement of the maximum cleaning is also the main feature as well as a 5-modes timer.


Another Zogear exclusive offer currently on the site is the Stainless Steel Autoclavable Press Type Cotton Rolls Dispenser. It’s made of Stainless Steel and is suitable for two cotton rolls.

Quality Counts

You can’t go wrong when ordering from Lumiere32 as you will always get top-quality products at great prices.

The team strives to be the best in the business and believes its success is due to its commitment to excellent service across the healthcare spectrum.

There’s no reason to worry about standards either when taking advantage of the site’s exclusive offers or when stocking up on standard supplies. Lumiere32 ensures its sellers/dealers are backed by the expertise of entrepreneurs, dental and medical evangelists. It also adheres to stringent standards, follows best practices, and delivers high-quality dental and medical products every day.

So go ahead, order online what you need today for your dental or medical office by visiting the website to take advantage of the many exclusive offers at

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Digital Payment Solution for your Clinic

Coronavirus has accelerated a lot of FinTech trends that were already in progress in 2020.  One of the most prevalent trends is the use of digital payment solutions in lieu of cash payments.  An increase in business’s dependence upon credit solutions is another, in part due to the uncertain economic situation we all find ourselves in.

Health clinics are saddled with the burden of continual investment in new technologies to remain competitive.  In addition, they must maintain a stock of in-date and clinically approved equipment and consumables.  Having to make large or mid-scale capital investment, whilst stocking up with disposable items makes maintaining a procurement budget challenging in uncertain economic times.

Several FinTech solutions have been developed in recent years to address this issue.  Companies such as Lumiere32 have developed Buy Now Pay Later (BNPL) services which allow clinics to pre-fund accounts, buy equipment and consumables, and pay for it them over an extended time period.   

A recent market report showed that over a third of US citizens have used a BNPL service.  Although the pandemic has resulted in a reduction of consumer credit, in part due to restricted lifestyles and expenditure, healthcare clinics can’t afford to stand still.  As the world opens up again, businesses need to maintain the competitive advantage of remaining modern and well-stocked.

There are numerous advantages to BNPL as an aid to business:

  • It allows capital expenditure when cash-flow might make buying equipment difficult.
  • It means you can budget more effectively, with predictable monthly outlay.
  • A lower APR% can be obtained than making such purchases using traditional credit.
  • Your credit rating is not adversely affected, as it would be with maxed-out credit cards.
  • It may be easier to sign up to these platforms than raise credit card limits.
  • Some providers, such as Lumiere32 provide interactive platforms to monitor expenditure and produce helpful reports, reducing accountancy hours and associated costs.

In a sense, BNPL is really a 21st century reinvention of Hire Purchase, a consumer-level system for defraying the cost of large purchases by spreading repayment over several months or years.  Where BNPL really shines, however, is in its integration of secure payment pathways (reducing fraud), multiple methods of payment, and a high degree of flexibility.

Lumiere32 provides its users with a payment wallet which can be funded at different levels, depending on the size of your clinic and the amount of annual expenditure you need.  Purchase up to S$50,000 of equipment with a 90-day term at 0% interest.  For larger capital investments, 12-month repayment terms are available 0% interest through our Equipment Financing Program.

No documentation is required to apply, and approval is usually given within 24 hours. 

The following additional benefits are provided with Lumiere32:

  • 3% Instant Cash Rebate upon subscription.
  • Account can be split across several clinics in the same group.
  • No bulk purchase is required.
  • 23 global suppliers on the platform and growing.
  • Over 125 brands available on the platform.

Whether you are a veterinary clinic, a dental surgery or general practitioner, services like Lumiere32 may be the perfect solution to the ongoing challenge of satisfying your customers and providing a competitive and cutting-edge service.

Visit our site and find out how we can help your clinic flourish.

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Buy Now, Pay Later is Changing the E-Commerce Landscape: Why Dental Clinics Should Jump on the Bandwagon

The concept of buy now, pay later is nothing new. For years credit cards and options like layaway have dominated the retail industry for consumers that don’t want to pay for their entire purchase upfront.

However, these concepts are flawed and always have been. For example, when you choose layaway, you can’t have your items until they’re paid off upon pick up, and credit cards tend to rack up hundreds of dollars in interest payments and additional fees, typically making your purchase cost twice what it’s worth.

With the current buy now, pay later options flooding the market, clients are left with choices on how they pay for the products and services they want and need. Many businesses (of every niche) are seeing an uptick in sales because they allow buy now and pay later options.

What Exactly is Buy Now, Pay Later?

Buy now, pay later, or BNPL, is an interest-free option given to consumers by companies, both small and large, allowing for monthly, bi-weekly, or weekly installments on purchases made. The description alone makes it clear why this is such a popular choice for consumers.

You get your order shipped and delivered, or your service provided, right away without paying the balance in full on the first transaction. Also, you’re not acquiring interest, so it’s a win-win overall.

The Benefits of Offering BNPL for Dental Services

Every business, no matter the size, should consider a buy now, pay later platform. Because insurance can be tricky when it comes to dental coverage, many practices should begin offering patients the option to buy now and pay later. This way, they can receive the treatment that they so desperately need while making the financial load a little bit lighter.

If your dental practice has an excellent reputation and offers patients the choice to pay their bill in interest-free installments, then you can guarantee a rise in leads and business, from walk-ins to phone calls. If you look across the internet, you’ll see that buying now and paying later is changing the way consumers decide to purchase and where they are buying from.

Jumping on the BNPL bandwagon is highly recommend to dental practices that want to stay relevant as the world changes, from payment options to telehealth services. At this point, it’s crucial not to fall behind your competition, especially on a local level.

The prospect of paying later for something you need now is incredibly enticing. In fact, many businesses have found that they are able to increase their prices while offering this option without affecting the amount of business they do.

You have nothing to worry about!

The concept of buying now and paying later is not fading away any time soon. With major BNPL companies popping up in every major retailer across the globe, now is the time to take advantage of a tool that has the potential to skyrocket your business to the next level. BNPL is changing the game, don’t miss out on it!

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What is an oxygen concentrator and how can it help COVID-19 patients?

Over the past year and a half, the pandemic has impacted the health and wellbeing of people on a global scale. By staying inside, diligently using hand sanitizer, and wearing a mask when outside, many have been able to avoid contracting the virus. But if you or someone you love has become sick with COVID-19, there’s a new portable respiratory device that can provide some relief and promote healing.

Oxygen concentrators are available for use at hospitals and medical clinics but the respiratory devices can also be purchased to use at home. The device removes nitrogen and other gasses from the air, providing users with purified oxygen to inhale. After filtering the surrounding air and compressing it to the desired and required density, it will then be delivered via pulse or continuous stream to the patient.

The respiratory device is most commonly used to deliver oxygen to people with breathing-related disorders like asthma, pneumonia, chronic obstructive pulmonary disease (COPD), sleep apnea, and more. Individuals with these health issues often have low oxygen concentration in their blood.

Shortness of breath is a common COVID-19 symptom and it can last for months after the virus. COVID-19 can affect the entire respiratory tract, which includes the sinuses, throat, nose, windpipe, and lungs. This is why purified oxygen is absolutely essential for patients battling the aggressive virus.

Oxygen concentrators can provide those who are sick with an increased oxygen flow for respiratory support. Not only can it help COVID-19 patients feel better but it can also speed up the healing process and minimize any lasting respiratory issues.

Anybody can use an oxygen concentrator, despite their gender, age, or fitness level. The respiratory devices are portable and quiet, which means that they can be used while travelling in the car, at work, or at school.

Oxygen concentrators are easy to use, noninvasive, and are not uncomfortable to wear. The portable respiratory devices deliver the oxygen to the user through a nasal cannula (clear medical cord) that sits under the patient’s nostrils. Most cannulas loop over the patient’s ears so that they can be comfortable and move when needed. Some other oxygen concentrators deliver air through special masks. It’s extremely important to keep the oxygen delivery mask or nasal cannula clean.

The respiratory devices are often provided by doctors but they can also be purchased online, which is exceedingly convenient as we’re being encouraged to stay inside. If you’re struggling with shortness of breath associated with COVID-19 or another respiratory disorder, consider ordering an oxygen concentrator from Lumiere32, Singapore’s #1 B2B medical device platform.

After you order your oxygen concentrator, contact your doctor for instructions on how much oxygen you need per minute and when to use the machine. If you’re recovering from COVID-19, you may require more oxygen, more frequently compared to those with another respiratory disorder. Some individuals find it helpful to use their oxygen concentrator after exercising or while they sleep.

For more information or to buy your oxygen concentrator, click here.

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As Malaysia’s medical industry continues to expand, we are seeing a greater demand for dental supplies that are not readily available through the country’s dental clinics.

In response to this growing need, Lumiere32 is now bringing Singapore’s high-quality dental supplies to Malaysia.

With a secure online platform, a vast array of products, and a passionate team of staff, Lumiere32 is Singapore’s #1 dental supplies marketplace.
Here’s what we’re bringing to Malaysia…

1) Pay32 Wallet

Pay smarter for your medical equipment with our flexible payment options!

We believe that medical supplies are essential. That’s why we offer the option for you to buy now and pay later so that you can enjoy payment flexibility.

With our Pay32 Wallet, you will be able to enjoy flexible payment solutions that other dental supplies markets do not offer.

To celebrate this process, we’re offering you an opportunity to get RM100,000 when you use Pay32!

Click here to try it. We know you’ll love this feature which is why no credit card is required to try this offer.


We know you’re busy. You are a healthcare provider who has a practice to run, patients to see, and bills to pay. That’s why we’re here to make your life easier.

With Lumiere32, you can shop online for thousands of different products at the best prices possible.

We have strong partnerships with high-quality medical suppliers. That’s how we make sure you can save up to 70% on supplies.

And the best part? You don’t even have to leave the office to get them.

When you think of supplies, think Lumiere32!

3) New Customer Promo

The all new is a one-stop online platform for healthcare businesses to order online from a wide range of clinics and medical supplies at the comfort of their homes.

Our brand new Malaysian marketplace wants the best for your medical practice. That’s why we guarantee:

– Free shipping

– 7 days returns

– Unlimited savings

We aim to be your one-stop B2B medical supplies market.

Give our medical equipment a try!

New Lumiere32 customers can get RM50 off on purchases of at least RM350.

Use Code: GET50MY

*New Customers Only

4) Enjoy the Best Deals in Malaysia

If you’re looking for the best dental supplies deals in Malaysia, you’ve come to the right place.

We’ve been in the industry for years, and our relationships with distributors and dental practices around the country have given us access to the leading products and competitive pricing for dental supplies.

These deals include everything from prosthodontic materials and endodontic instruments to amalgamators and disposable dental syringes.

When you shop with Lumiere32, you can be confident that you’re buying high-quality supplies from trusted sellers.

Plus, we deliver fast so that your medical practice can treat all of your patients on-time.

Click here for the best dental supplies deals in your area, or contact us if you need assistance finding the right dental supplies.

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Impact of COVID-19 in India Lessened Through Supplement of Oxygen Concentrators

For many countries, the spring of 2021 offered a glimmer of hope for the future of a post-COVID-19 world. However, during the month of April and May, the pandemic reached its fatal height in India. The virus spread quickly across the country, and ravaged the population. Cases rose into the hundreds of thousands, with new daily cases exceeding 400,000 and nearly 4,000 daily deaths.

Several countries, including the U.S., Canada, and Singapore, have now restricted flights coming out of India. India itself has extended its ban on commercial passenger flights.

Concern is beginning to arise over the new COVID-19 variant B.1.617.2, which was first identified in India, and is spreading fast across the globe. The variant has become the dominant type in the U.K., and may delay the reopening of the country.

This variant is also responsible for growing reports of a black fungus. This fungus is developing in the lungs of some patients who have caught this latest strain of the virus. Though this black fungus is now being seen in other countries, the new condition has rapidly propagated across India. Some scientists believe this is because of a lack of drugs available in India to properly treat the fungus. The use of some steroids may also trigger the infection.

Despite the dire news coming out of India, cases have begun to drop significantly. Delhi is reporting only a fifth of the cases that it was during the peak of the pandemic just a few weeks ago. Though India still has a long road ahead, the country has begun to see some promising results.

This drop in cases and deaths has been successful in part due to the global community coming together. Nations and companies have joined together in aiding India during the height of the country’s second wave. A major concern for India was a lack of concentrated oxygen. This is vital for the survival of many COVID-19 patients that have been hospitalized within intensive care units. Many of India’s most well-equipped hospitals were running out of oxygen to supply the desperately needed ventilators. These ventilators were making the difference between life and death. In some instances, families of patients were seeking aid from outside India to help supply the country with the sorely needed oxygen. Fortunately, many across the globe answered the call to action.

One such organization that came to the need of an oxygen-deprived and desperate India was the company Lumiere32. Lumiere32, through its Oxygen for India campaign, has set out to help India by supplying the country with vital oxygen concentrators. In Lumiere32’s goal of helping the nation of India breathe freely again, the company is offering 10 and 5 litre high purity oxygen concentrators, as well as non-invasive ventilators, at a very reasonable price. Lumiere32 delivers these products directly to the buyer’s doorstep. These concentrators are equipped with:

  • Intelligent self-checking systems
  • Long lifespan molecular sieves
  • And operate with very low noise

To date, Lumiere32’s deliveries have saved over 6,000 lives, with over 1,500 oxygen concentrators delivered. You can check out Lumiere32’s oxygen concentrators and purchase one for the Oxygen for India campaign HERE.

Lumiere32 offers a 1-year warranty on all of its oxygen concentrators and ventilators. The medical supplies usually ship between 2 and 3 business days directly from Singapore or China. This means India is able to receive help from Lumiere32 as fast as possible.

Lumiere32 is a business-to-business medical supplies market. The company exports both dental and medical supplies to countries across the globe. They offer over 20,000 products from over 250 brands on their online marketplace platform. Lumiere32 is headquartered in Singapore, and was founded in early 2016. It has since grown from originally supplying dental products to now including a host of high-quality medical products. Lumiere32 has been proud of its ability to guarantee a smooth transition of the products it moves from its global buyers and sellers. An organization such as Lumiere32 was in the perfect position to offer aid during the oxygen crisis. Being able to move the most desired medical supplies quickly meant that Lumiere32 was able to supply much needed help to India.

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Discover The 15 Best Dental & Medical Supplies In The Industry Right Now!

It’s a new year but the healthcare industry is growing more than ever, especially with the evolution and recovery from the pandemic. Technology has grown along with it as well, and it has brought better supplies to the medical field. Want to find out the top 15 best dental and medical supplies in the industry? Let’s go over them and how you can find them at a lower price at Lumiere32!

  • 3M Filtek One Bulk Fill Restorative

So dentists don’t have to choose between quick application and aesthetics, this dental supply meets both demands in posterior restorations.
Get this product here

  • Philips Sonicare Diamond Clean Smart Electric Toothbrush With App

This smart brush takes advantage of technological advances to offer high-performance that connects to an app using Bluetooth to track dental cleaning habits and improve oral health.
Get this product here

  • Owandy I-Max Touch 2D OPG with Ceph Opteo Kit Direct USB-S2

A digital radiography unit built from unrivalled technological and industrial expertise that offers the latest generation of I-Max panoramic systems.

Get this product here

  • Stabilok Pin Blue In Titanium

Designed to achieve self-shearing with reliability and insertion with maximal easy, the Stabilok Pin Blue provides excellent retention for the pins, available in titanium.
Get this product here

  • Directa Luxator® Periotome with Fixus1

These periodontal ligament knives help preserve bone integrity and reduce trauma for patients and their dentition. Luxator Periotome are the top preferred instruments to perform extractions.
Get this product here

  • Pola Office Economic Teeth Whitening Kit

White teeth are activated in just 30 minutes with Pola Office tooth whitening system that increases patient comfort and satisfaction, as well as improve productivity and profit.
Get this product here

  • Matrix Band Retainer

This band retainer features a tin-coated matrix ban and has improved moisture control, as well as not crumple during placement.
Get this product here

  • Biosonic Ultrasonic Cleaner

This ultrasonic cleaning system consists of different cleaner unit sizes and accessories that offer flexibility and efficient clean and disinfection of instruments.
Get this product here

  • J Morita DentaPort Root ZX Apex Locator

The DentaPort Root ZX with the patented Quotient Method supplies precise measurement results, regardless of irrigation solution and blood in the root canal.
Get this product here

  • KaVo Kerr SimpliShade Universal Composite Unidose

SimpliShade is perfect for all cavity classes, as well as repair of enamel defects, repair provisionals, porcelain restorations, incisal abrasions, minor occlusal and core build-ups.

Get this product here

  • Tokuyama Bond Force Kit Self- Etching Bonding Agent

Bond Force is a single component light-cured dental adhesive that requires just one application to achieve award-wining bond strength.

Get this product here

  • Ortho Product Curing Light, Cybird XD Advanced LED

This curing light features a powerful, elegant, lightweight aluminum that is built for durability and efficiency.
Get this product here

  • 3M Ketac™ Molar Easymix A.R.T New

This product features a packable, wear-resistant glass ionomer solutions, offering years of effective protection against caries.
Get this product here

  • 3M Filtek Z250 Xt Nano Hybrid Universal Restorative Syringe Intro Kit

This universal restorative syringe kit is designed specifically to offer easy to polish and providing good aesthetic result.

Get this product here

  • Voco Ionoseal Light-curing glass ionomer composite

Voco Ionoseal Light-curing glass ionomer composite Liner is ready-to-use one-component material that is time-saving and with a quick and hygienic application.

Get this product here

You can find all these supplies at Lumiere32 for the lowest price using Pay32 Wallet so you can get all the best professional dental and medical supplies you could possibly need this year.

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Why Healthcare Professionals are Switching to Disposables Medical Instruments?

The article explains the benefits of using disposable medical instruments and how it helps mitigate health risks and infections among patients in the long run.

Disposable medical supplies are a must-have for those offering medical services. The need has shifted from gloves, syringes, test strips, wipes, shoe covers and other single-use medical items such as cardiac pacemakers and implantable cardioverter defibrillators (ICDs).

Here, we are sharing with you the benefits which have spurred many Singaporean healthcare professionals to utilise single-use medical items in their setups.

Risk Management

Mitigating the risk of infection and controlling the spread of diseases among patients, particularly children is a necessity for any medical facility. Use of medical items over and over again could accelerate the risk of infection and lead to significant health issues which can sometimes be incurable. Thus, using disposable medical supplies plays a vital role in controlling infections and reducing health issues.


Use of disposable or single-use medical items for surgery and other operative procedures ensures safety while decreasing the risk of contamination. A healthcare professional has to unseal the item to use it. There is no chance of the product being contaminated from improper sterile treatment.

Saves Time

The disposable items are available pre-sterilized, so the health care professionals do not have to spend time and efforts to sterilise the instruments before every use. This could be of great help as it saves times, hence making the services and care more efficient.

Upgraded Hygiene Standards

Utilising disposable medical instruments and supplies contributes to health and hygiene standards. Not only does it remove the risks of infections and diseases but leads to a higher recovery success rate.

Know Costs Upfront

By using disposable items, the professionals can easily calculate the cost of surgery and healthcare services being delivered. On the contrary, reusable items make it difficult to take into account the sterilisation cost, labour cost, and other initial charges.

Though the obvious benefits of using disposable medical supplies and devices are many, there is one thing, purchasers and medical office assistants should buy quality products at all times. In Singapore, one of the best ways to judge the quality of all medical supplies is to know if they meet the standards of the Health Sciences Authority or HAS. The Authority is governed by the Health Products Act and the Health Product (Medical Devices) Regulations.

To Wrap up, buy from retailers who provide products registered with HSA – it will mean that the disposable products meet the quality standards required to offer the best care for residents of the country.

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How to Buy Dental Gloves? All You Need to Know

Personal Protective Equipment (PPE) is developed for protecting dental healthcare practitioners against eyes, mouth and nose infections. PPE includes detailed clothing instructions that DHCP (Dental Healthcare Practitioners) need to follow while practising in the dental clinics and labs. PPE includes disposable medical supplies such as gloves and surgical gowns; and extends to face shields, jackets, protective eyewear, surgical masks and much more.

One of the PPEs that are extensively used is gloves, as even a simple examination requires reaching inside the mouth. Wearing gloves while delivering dental healthcare services is therefore necessary, and here, we are discussing the different types of surgical gloves your healthcare centre should invest in.

Surgical Gloves- Types, Composition & Attributes

Natural Rubber Latex gloves are manufactured after complex processing of tree product that is collected from tropical areas across the globe. These gloves come with more elasticity and strength.
They include a wide number of chemical solutions, due to which higher usage of the gloves may lead to DHCP exposure.
Synthetic or non-latex gloves

Synthetic gloves also referred to as human made gloves, are the most recommended option as they comprise polymeric composition and hence can be moulded, dipped and brought into the desired shape. The basic types of synthetic or elastomeric gloves include:

  • Neoprene or Polychloroprene)
  • Nitrile
  • Thermoplastic elastomers (polyethene and polyurethane)
  • Polyvinyl chloride-PCP or vinyl, polyvinyl chloride copolymer, and the block copolymer (also called solvent-dipped processed types)

Criteria to Select Gloves for Dental Healthcare Services

Selection varies across patient examination gloves, non-medical gloves, and surgeon gloves. Practitioners usually select gloves for dental practices based on certain criteria which include:

  • Type of procedure being planned
  • Level of expected wear and tear
  • Anticipated length of the dental procedure
  • Sensitivity parameters of both patient and practitioner
  • Individual preferences of the dental practitioner
  • The existence of residual compound levels
  • Physical nature of the material, i.e., latex vs synthetic and powdered vs non-powdered
  • Size and composition of the gloves
  • Chemical resistance
  • The lower level of latex proteins
  • Trust and quality delivered by the manufacturer

Selection of gloves may also be influenced by certain factors that include interaction among gloves and hygiene products used for hands. Highly disposable gloves come with special fabric or coating that eliminates the risk of chemical passage. They may not be recommended as the coating gives the additional slip to the chemicals and fluids, due to which the fluid may slide down to the cuffs of the surgical apparel, gown or jackets. If in doubt about the quality of the gloves, check out the Health Science Authority website to know if the seller is authorized to sell medical products. Buy from a certified retailer to ensure you are providing the highest level of care to your patients.
Dental healthcare practitioners must wear gloves regularly even while involved in examination or surgical procedures. They prevent hazardous surgical wound infections and reduces the risks of post-surgery complications. However, the dental practitioners must be extra vigilant while investing in the gloves and must buy a product that is safe, quality oriented and fits the hands in the best manner.

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Why You Should Switch to Online Stores for Dental Equipment?

Online medical supplies have become a new way to shop for dental equipment, and it is undoubtedly the most preferred option for clinics as the products are available immediately as and when required. No lengthy procedures and formalities prevail, and huge varieties of products are available at a single platform.

Medical supplies online Singapore serves as a convenient way to get the dental equipment on-time when you need them the most as the online supplier focuses on the timely delivery of orders. Not just online stores are easily accessible, but they save the time and money that is generally spend on visiting the physical stores for purchase.

Simple & Organized Inventory Tracking

Online suppliers follow a prescribed system that helps you manage your inventory in an organised and unforgettable way. If you are a new or an existing buyer, you may make use of the financing options available for dental clinics throughout Singapore territory. You may contact the online Help Center to discuss finance options for any particular purchase for clinical purposes.

The system benefits startup dental clinics in purchasing equipment for establishing their business. Various financing options at lower possible interest rates are available from both banking and non-banking organisations.

Delivers Equipment on Urgent Basis

Sometimes, dental clinics require specific equipment on an urgent basis for performing surgery or other routine services; however, it could be disappointing if the item is not available with your regular supplier. But with online medical store supply, this is not the case as you can call them on the phone and ask if the equipment is available immediately and how much time it takes to get it delivered to your clinic.

Moreover, it is possible to check the authenticity of the equipment as no chance of counterfeit purchase prevails. Licensed suppliers pay particular attention to quality parameters and deals in standard and approved equipment only. It is a good idea to check if the wholesaler has been granted the license to import brands from outside the country and supply them to dental clinics. Additionally, make it a point to ensure, your Class B and higher purchases are of brands and products meeting the approved standards of the Health Science Authority of Singapore.

Online stores offer special discounts on bulk as well as small clinical purchases. A good wholesaler will not have any hidden charges are levied on any purchase, and the clinics have to pay the billing amount only. More than 4500 products from over 130 renowned brands are available online, and clinics can purchase the desired item considering their budget and other preferences.

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